Auto-BF Software Support

I received an 'Abnormal Program Termination' error?

Auto-BF and the MarketFeeder Pro software is CPU and memory intensive, particularly during trading hours. Ideally, you should not be running other programs whilst the software is running. Also, please ensure your computer meets minimum requirements, and is virus/spyware/adware free, and is regularly defragmented.

I received an 'EAccess Violation' error?

This normally occurs when users attempt to run Auto-BF on a server operating system such as Windows 2000 server or Windows 2003 server. Auto-BF is not supported on these platforms. Please also check Control Panel->System->Advanced->Performance Settings->Data Execution Protection is set for essential Windows programs

Column A in the 'Triggers' worksheet display '#REF!' all the way down?

Please ensure you are running ENGLISH LANGUAGE version of Excel, as all formulas and triggers are written in English.

I get a 'LOGIN ERROR - Please verify your data' message when I log in?

Please remember your username and password are case sensitive. Check you can log into Betfair's website ok. If you still cannot login, please email us.

The software doesn't seem to be working with Open Office?

Auto-BF does not support Open Office. You will need Microsoft Excel. You can obtain a 60-day free trial of Microsoft Office (which contains Excel) from Microsoft Trials Website

There seems to be duplications at the bottom of my 'Triggers' Worksheet?

This is perfectly normal. We use the last few rows of the Excel worksheet to hold trigger and formula information. They are always stored at the bottom.

My account balance is showing -1?

The software will change the value to -1 to indicate that there is no current connection to the Betfair API. This could be due to Betfair's servers being down, or your broadband connection has been interrupted

Auto-BF Support page 3

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